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Get in Touch!

Have a question about our site, products or policies?

First, check out our Help pages and if you don't find what you're looking for, then call us on 0400 156 668 or get in touch on our Contact page.

Product Returns and Cancellations

Worried about faulty product, missing shipments or cancelling your order?

Take a look at our Policies pages!

About our Security Policies

Concerned about security? Marshmallow Monkey use industry standard measures to protect your privacy!

Your Marshmallow Monkey online shopping experience is safe and secure thanks to the use of the SSL protocol (Secure Sockets Layer). SSL uses 128 bit encryption to protect your personal information from being intercepted by an unauthorised party and is the standard used by all reputable e-commerce sites.

Additionally, we use Eway to guarantee the best possible security for our online transactions. Eway has multiple firewalls to protect important data and features 1024 bit data encryption. No credit card information is stored on either Eways clustered web server's or Marshmallow Monkeys web servers.